Need help?
Frequently Asked Questions
Orders are carefully packed and shipped everyday from monday through friday.
Orders are typically processed within 1 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Orders are typically delivered within 3-6 business days after shipment. Delivery times may vary depending on your location and the shipping method selected at checkout.
All U.S orders are shipped from our facility in Florida, while orders being shipped to Europe are fulfilled and shipped from our facility in France.
During sales periods, black friday, and other high-volume periods, processing and delivery may take a little longer than usual.
We offer different shipping options depending on your location. Available shipping methods and rates will be displayed at checkout.
Yes, we ship internationally. International orders can be placed directly through our US or French website. Depending on the destination, your order may be fulfilled and shipped from our facility in France.
Customers outside of the US and Europe may be subject to customs duties or taxes, which are the customer’s responsibility.
Customers located in the US and Europe (excluding Switzerland and the UK) will not be charged customs duties.
Please note that compression garments are not sized like regular clothing and tend to run small.
The best way to find your size for corsets, fajas and swimwear is to take your waist and hips measurements and compare them with the size guide provided.
For shorts, we recommend choosing one size up from your usual pant size.
Please also refer to the specific sizing information and recommendations listed under each product.
If you are between sizes or unsure which size to choose, don’t hesitate to contact us with your measurements — we’ll be happy to help you find the best fit.
We offer exchanges and store credit, but we do not offer refunds. Please refer to our Return & Exchanges page for our full policy and requirements.
We're here to help! For any questions about your order, products, sizing, or anything else, please visit our Contact page and send us a message or email us at support@the8shape.com

